About Citiline Technologies

Built on trust, driven by innovation. We are your dedicated technology partner for digital transformation.

8+
Years Active
50+
Team Members
200+
Projects Done
15+
Industries Served
Our Story

A Legacy of Trust & Excellence

Citiline Technologies Private Limited (erstwhile Bankmitra Services Pvt. Ltd.) is a highly diversified enterprise led by a team of visionary founders. Our roots trace back to 2010 with the establishment of our first Associates Firm, which quickly became a premier Resolution and Recovery Agency for leading financial institutions like SBI and SBBJ across Rajasthan and Central India.

Today, our operations span three distinct vertices. Our foundational pillar is Debt Management & Financial Resolution, acting as a trusted Recovery and Detective Agency for Indian Bank, NBFCs, and HFCs. We currently handle an active portfolio of 12,600+ cases with an outstanding value exceeding ₹150 Crore, successfully driving ₹52+ Crore in cash recoveries through strategic SARFAESI and legal execution.

Building on this legacy of trust and operational excellence, we expanded into IT & Digital Solutions (Cloud, Software, CyberSec) and comprehensive Startup Administration Services (virtual offices, trademarking, compliance). Whether recovering critical financial assets or architecting enterprise cloud networks, we deliver unparalleled results.

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Our Values

What Drives Us

Client First

Every decision we make is anchored in what creates the most value for our clients — long-term relationships over short-term transactions.

Innovation

We stay ahead of the technology curve so our clients don't have to — continuously learning and adopting what works best.

Integrity

Transparent pricing, honest timelines, and clear communication — we say what we mean and deliver what we promise.

Excellence

High standards are non-negotiable. From the first line of code to the final deployment, quality defines everything we do.

Our Journey

Key Milestones

2016
The Foundation
The foundation was laid with the launch of our first Associates Firm, securing a Resolution Agency Agreement with SBBJ.
2013
State Bank of India Empanelment
Empanelled by SBI as a primary Resolution Agent, expanding our recovery footprint from the Pakistan Border (Ganganagar) to Indore (MP).
2016
Corporate Incorporation
Incorporated as Bankmitra Services Pvt. Ltd. (CIN: U93096MH2016PTC282402) in Mumbai to corporatize and scale our financial resolution operations nationally.
2018
Cloud Division Launch
Expanded into cloud infrastructure services, achieving AWS and Azure Partner status.
2020
50+ Clients Milestone
Crossed 50 active enterprise clients; expanded team to 30+ professionals across 3 offices.
2022
AI & Data Practice
Launched dedicated AI/ML and data analytics division serving BFSI and retail clients.
2024
200+ Projects Delivered
Crossed 200 successful project deliveries with a 99.9% client satisfaction score.
2025
Evolution to Citiline Technologies
Rebranded to Citiline Technologies Pvt. Ltd., integrating modern IT Solutions, Cybersecurity, and Startup Administration alongside our core Financial Recovery services.
Our Expertise

Technology Proficiency

Our team's skill depth across the domains that matter most to our clients.

Cloud & DevOps95%
Software Development92%
Cybersecurity88%
AI & Data Analytics85%
IT Consulting97%
Managed Services90%